Privacy Policy
Introduction
What Information We Collect
Personal Information
When you engage with our services, we collect personal information such as your name, email address, phone number, and billing details. This information is essential for providing our services and communicating with you effectively.
Payment Information
For payment processing, we collect necessary billing information, including credit card numbers, billing addresses, and other payment details. Rest assured, this information is handled with the utmost security and confidentiality.
Uploaded Media
The core of our service involves working on your photos. Therefore, we collect and store the images you upload for retouching. These files are treated with the highest level of privacy and security.
How We Use Your Information
Providing Services
Your personal and payment information is primarily used to deliver the retouching services you have requested. This includes processing payments, confirming orders, and communicating with you about your project.
Communication
We may use your contact details to send updates, request feedback, and inform you about new services or promotions. You can opt-out of these communications at any time.
Improving Our Services
By analyzing the information we collect, we continuously strive to enhance our services. This includes improving our website, developing new features, and tailoring our offerings to better meet your needs.
How We Protect Your Information
Security Measures
We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. These include secure servers, firewalls, and encryption technologies.
Data Encryption
All sensitive information, including payment details and uploaded images, is encrypted during transmission and storage. This ensures that your data remains secure at all times.
Regular Security Audits
To maintain the highest security standards, we conduct regular security audits and assessments. This helps us identify and address potential vulnerabilities promptly.
Sharing Your Information
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services. These partners are contractually obligated to maintain the confidentiality and security of your data.
Legal Requirements
In certain circumstances, we may be required to disclose your information to comply with legal obligations or respond to lawful requests from public authorities.
Business Transfers
In the event of a business transfer, such as a merger or acquisition, your information may be transferred to the new entity. We will notify you of any such changes and ensure your data remains protected.
Your Rights and Choices
Access to Information
You have the right to access the personal information we hold about you. If you wish to review or update this information, please contact us.
Correction of Information
If any of your personal information is inaccurate or incomplete, you have the right to request its correction. We will promptly update our records accordingly.
Deletion of Information
You can request the deletion of your personal information at any time. We will honor such requests, subject to any legal obligations requiring us to retain certain data.
Cookies and Tracking Technologies
Types of Cookies Used
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These may include session cookies, persistent cookies, and tracking pixels.
How We Use Cookies
Cookies help us understand how you interact with our website, allowing us to improve functionality, tailor content, and provide personalized services.
Managing Cookies Preferences
You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.
Data Retention
Retention Period
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Reasons for Retention
Data retention is essential for providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.
Secure Deletion
When your information is no longer needed, we ensure its secure deletion using industry-standard procedures.
Children’s Privacy
Age Restrictions
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors without parental consent.
Parental Consent
If we become aware that a minor has provided us with personal information without parental consent, we will take steps to delete such information promptly.
Data Collection from Minors
In cases where parental consent is obtained, we handle minors’ data with the highest level of care and security.
International Data Transfers
Data Transfer Agreements
If your information is transferred outside your home country, we ensure it is protected through data transfer agreements and appropriate safeguards.
Compliance with International Laws
We comply with applicable international data protection laws and regulations to ensure your privacy rights are upheld.
User Consent for Transfers
By using our services, you consent to the transfer of your information to countries outside your own, as necessary for the provision of our services.
Changes to This Privacy Policy
Notification of Changes
We may update this Privacy Policy periodically. We will notify you of any significant changes through our website or direct communication.
Review and Updates
We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.
User Agreement to Changes
Continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
How to Contact Us
Customer Support Information
For any questions or concerns regarding this Privacy Policy or our data practices, please contact our customer support team.
Email and Phone Contact
You can reach us via email at support@zenithretouch.com or by phone at +91 9800555350.
Office Address
Our office is located at 123 Retouch Lane, Kolkata, India.
Conclusion
At ZenithRetouch, your privacy is our top priority. We are committed to safeguarding your personal and payment information, as well as the images you entrust to us. By understanding and adhering to this Privacy Policy, you can enjoy our retouching services with confidence and peace of mind.
FAQs
What type of personal information do you collect? We collect personal details such as your name, email, phone number, and payment information to provide our services effectively.
How do you protect my uploaded photos? Your photos are encrypted during transmission and storage, and only authorized personnel have access to them.
Can I request the deletion of my data? Yes, you can request the deletion of your personal information at any time, subject to legal obligations requiring retention.
Do you share my information with third parties? We only share your information with trusted third-party service providers and legal authorities when required.
How can I contact you for more information? You can contact us via email at support@zenithretouch.com or by phone at +91 9800555350 for any questions or concerns.